Hulp

Hulp - HOE OM

The help file can be accessed via the help icon in the functions windows. The help contains an explanation of all administration features. Reg onder die titel van die hulp-seksie word aangedui hoe om in die program te navigeer om die beskrewe funksie te bereik. The location is in italic and has a > sign in front.

Navigation in Cyclos is done via a main menu (horizontal bar) and submenus that are shown at the left or directly under the horizontal menu depending on the screen size. When navigating more than one level deep (for example: view user profile) Cyclos will show a clickable ‘breadcrumb’ tree directly under the horizontal menu. Behalwe die kieslys kan u die 'Vinnige aksies' gebruik wat op die tuisblad voorkom. What actions will show up at this page can be defined in the the local preferences (Personal > Preferences > Dashboard ations) The ‘quick search’ (at the top right) can be used to search quickly for users, contacts or advertisements. Operations that are related to users can be done from the Profile > Actions section of the user profile (for example make payment or set reference).

Update your profile

Menu: Personal > Profile or Top right menu: Person icon

Klik op redigeer om profielvelde te wysig. Om Adresse, telefoonnommers en afbeeldinge toe te voeg of verwyder, kies asseblief die ooreenstemmende tabblad (wanneer in "Wysig profiel" modus is).

View your account information

Menu: Banking >My accounts

Op hierdie blad kan u u rekening(e) inligting besigtig, oa. die saldo, betalings, ens. In the advanced option you can filter by specific criteria. As u op 'n betaling klik, sal dit die betalingsbesonderhede oopmaak.

Make a payment

Menu: Banking > Payment

Hier kan u 'n betaling aan 'n andere gebruiker, of na die stelsel/organisasie rig.

Search for users

Menu: Users > Search or Top menu: Quick Search

From this page you can search for members. The member search will search in all member profile fields. In the advanced option you can filter by specific criteria. You can use more than one keyword in the search. You can also search all members by not specifying a keyword.

Search for advertisements

Menu: Market place > Search advertisements or Top right menu: Quick Search

In this page you can search for advertisements. You can use the keywords search option to search by more than one keyword. When you leave the keywords field blank all ads will be searched. In order to view a list of advertisement categories you can select ‘Browse categories’. In the advanced option you can filter by specific criteria. When clicking on the advertisement you will access the details of the advertisement. In the details page you can go directly to the profile of the user (publisher) or post a question about the advertisement.

Place an advertisement

Menu: Market place > My advertisements > New

Hier kan u 'n nuwe advertensie toevoeg. Alle velde is selfverduidelikend. Make sure to insert an image by selecting the ‘image’ link. You can update your advertisements by clicking on the ‘Edit icon’. The edit mode will have a page (tab) for images. The image at the top of the list will show up in the main search window.

My Advertisement interests

Menu: Market place > Advertisements interests

Hier kan u u advertensievoorkeure instell om kennisgewings te ontvang wanneer reklame aan hierdie vereistes voldoen. You can define how the notification will be sent in Preferences > Notifications.

Boodskappe

Kieslys: Persoonlik > Inligting > Boodskappe, of Kieslys bo regs: Boodskap ikoon Cyclos het 'n interne boodskapstelsel. You can send message to users or to the administration (organisation). When sending a message to the administration you will have to select a message category (e.g. support, loan request, complaint). Administrateurs en makelaars kan enkele boodskappe stuur, en meervoudige boodskappe aan groepe gebruikers.

Notifications

Menu: Personal > Information > Notifications or Top right menu: Bell icon

This page will show a list with a history of your notifications. Notifications can be send on:
- Account events: payment received, credit limit modified
- Advertisements events: Ad expired, match of advertisement interest
- Access events: Password blocked, password disabled
- References events: Reference received, reference changed

View documents

Menu: Personal > Information > Documents

Op hierdie bladsy kan u dokumente bekyk. This can be dynamic documents (web forms) or static documents such as PDF and other files. The documents can be managed by the admin, and optionally also by the user self (depending on the permissions).

View and give references

Menu: Personal > Information > References or View user profile > Actions

The references system is a peer review system. User can assign a reference to other users. The reference consists of a score on a pre-defined value scale, and a personal comment. User can see the references to other users, and references given to them.

Kontakte

Menu: Users > Users > My Contacts or Top right menu: Quick Search

Here you can manage (add & remove) contacts. Selecting a contact of the contact list will bring you directly to the user profile of the contact. From the profile page you can perform user actions related to the user (e.g. make payment or send message).

Notification settings

Menu: Personal > Preferences > Notifications

Notifications can be generated in Cyclos when a status is changed or an activity has been performed. For example: a received payment, balance change, credit limit change, received reference etc. The notifications can be send as e-mail and in the future other channels will be added (SMS, USSD).