Cyclos mobile help

Welcome to the Cyclos mobile app help page. With the mobile app you can do the following:

The mobile App has a menu bar on the top. In this menu bar the following icons are displayed:

Login

The first time you login, you will be asked to enter your user identification and password. For most systems using Cyclos this is your username and login password, in some cases this might be for example your phone number and password/PIN. When you login the second time your user identification will be saved.

Settings

In the settings the Cyclos URL can be set. This URL will be given to you by your organization that is using Cyclos. Here are some examples how to insert a domain "https://communities.cyclos.org/mycommunity", "yourdomain.org", "www.yourdomain.org", or "www.yourdomain.org/mycyclos". Click on "Submit" to activate the new URL.

Accounts

Here you can view your account information such as balance and sent or received payments. When you have multiple accounts an overview of all your accounts is shown first. Clicking on this account will take you to the "account details" page. When you have only one account you will immediately see your account details page. In this page a summary of your account is shown first, showing the accounts balance, followed by list of all sent or received payments. When you have paid somebody else, the amount is shown negative in red, because it was subtracted from your account. And when you are paid by somebody else the amount is shown positive in blue. When you click on these payments the payment details page will be opened, which shows more information about this payment.

Payment

Here you can make payments to other accounts. To make a payment you have to select first to whom you want to make the payment.

After you have selected to whom you want to make a payment, fill in the necessary fields and click on "Make payment". Finally you have to confirm the payment by pressing the button "Confirm payment". In some systems you first need to enter your transaction password, before the payment can be confirmed.

Contacts and users

Here you can manage your contacts and view the users their information. By clicking on one of your contacts you can quickly see the users profile information and quickly make a payment to him. To see the profile information of another user or to add him as a contact, go to search users on the homepage, type his user or login name in the field and press "Search". Then you can click on the user, this opens the "User details" page, showing the complete profile of the user. In the buttons below you can add the user to your contacts by pressing the button "Add to contacts", or make a payment to that user by pressing the button "Make payment". To delete somebody as a contact, go to your contacts, select the right contact and click on the button "Remove contact".
Note: you can create or update a contact either through the mobile App or the web, this is just one contact list you can edit from these two channels.