Willkommen auf der Hilfeseite der Cyclos App. Mit der App können Sie Folgendes tun:
Die App hat oben eine Menüleiste. In dieser Menüleiste werden die folgenden Symbole angezeigt:
The first time you login, you will be asked to enter your user identification and password. Für die meisten Systeme mit Cyclos ist dies Ihr Benutzername und Login-Passwort, in einigen Fällen kann dies zum Beispiel Ihre Telefonnummer und Ihr Passwort/PIN sein. When you login the second time your user identification will be saved.
In the settings the Cyclos URL can be set. This URL will be given to you by your organization that is using Cyclos. Here are some examples how to insert a domain "https://communities.cyclos.org/mycommunity", "yourdomain.org", "www.yourdomain.org", or "www.yourdomain.org/mycyclos". Tap on "Submit" to activate the new URL.
Hier können Sie auf die Passwortverwaltung, Fingerabdruck- und Zahlungseinstellungen und die POS-Zuweisungen zugreifen.
Here you can view your account information such as balance and sent or received payments. When you have multiple accounts an overview of all your accounts is shown first. Tap on this account will take you to the "account details" page. When you have only one account you will immediately see your account details page. In this page a summary of your account is shown first, showing the accounts balance, followed by list of all sent or received payments. Wenn Sie jemanden anders bezahlt haben, wird ein negativer Betrag in rot angezeigt, weil er von deinem Konto abgezogen wurde. Und wenn Sie von jemand anderem bezahlt worden sind, wird der Betrag in blau angezeigt. When you tap on these payments the payment details page will be opened, which shows more information about this payment.
Here you can make payments to other accounts. To make a payment you have to select first to whom you want to make the payment.
After you have selected to whom you want to make a payment, fill in the necessary fields and tap on "Make payment". Finally you have to confirm the payment by pressing the button "Confirm payment". In some systems you first need to enter your transaction password, before the payment can be confirmed.
The mobile application allows to receive instant payments by specifying the payer through different identification method, like NFC card, contacts, user search, etc. Once the payment data is filled the payer can confirm the payment using his credentials
Hier können Sie eine angeforderte Zahlung annullieren oder neu planen und eine empfangene Zahlungsaufforderung annehmen oder ablehnen. Tap on the payment request button you can filter by open or closed request, those with negative amounts corresponds to received requests and those positive amounts corresponds to requested payments. By selecting a row you can access quickly to payment request details. From the payment request details page you can perform different actions based on the request status like accept, deny, reschedule, or view transaction details
Die Smartphone-App ermöglicht Ihnen Zahlungen durch Scannen eines QR-Codes zu erhalten. Sie müssen die Beträge, Transaktionstypen, Beschreibungen und andere Pflichtfelder auf der von der Startseite zugänglichen Seite angeben. Sobald beendet ist, wird der QR-Code angezeigt, so dass der Zahler die Zahlung bestätigen kann. In case the payer to confirm the process without using the mobile application, the receiver can share an URL by email or instant messaging and the payer can finish it using a web application
Here you can buy, redeem, search open and redeemed vouchers. When buy a voucher you can choose the type, quantity, and amount. Once the buy is finished you can see the voucher details with its rules. The vouchers been bought by other user can be redeem from the redeem voucher in the home page. Der Einlöseprozess kann durch Scannen eines QR-Codes oder durch manuelle Eingabe eines Tokens erfolgen. You can also check the redeemed vouchers by selecting the "View redeems" action.
Here you can manage your contacts and view the users their information. By tap on one of your contacts you can quickly
see the users profile information and quickly make a payment to him. To see the profile information of another user or to add him
as a contact, go to search users on the home page, type his user or login name in the field and press "Search". Then you
can tap on the user, this opens the "User details" page, showing the complete profile of the user. In the buttons
below you can add the user to your contacts by pressing the button "Add to contacts", or make a payment to that user by
pressing the button "Make payment". To delete somebody as a contact, go to your contacts, select the right contact and
tap on the button "Remove contact".
Note: you can create or update a contact either through the mobile App or the web, this is just one contact list you can
edit from these two channels.
Here you can change your assigned passwords, like login password, or confirmation password. To change a password you have to set the current and the new password or in case it is a generated password you just have to select the "generate password" button and the new generated password will be displayed once.
Die mobile Anwendung ermöglicht den Betrieb mit mehreren Benutzern: Nach dem ersten Login speichert die App den Benutzer und die zugehörigen Daten (z.B. Zahlungseinstellungen, Fingerabdruck, Druckeinstellungen usw.), um später den Zugang zu erleichtern. At login page there
is an action to switch the current user, login with a new user or stop remembering an user.
There are some features like confirm an operation with a trusted device which can be performed at login page, in this case
the current remembered user configuration will be taken.
When a different user is selected at login page some features like confirm operation with trusted device, login with fingerprint
will be visible or not based on the current user configuration and permissions.